← Our Scrapbook

Delete your account and data

Our Scrapbook, by Knowcode Solutions Ltd.

In the app (quickest)

1. Want to keep your pages? First go to Settings → Save a backup.
2. Go to Settings → Family → Delete my account and confirm.

Without the app

Email mostafa.knowcode.solutions@gmail.com from the email address you sign in with, and ask us to delete your account. We'll confirm within 30 days.

What gets deleted

• Your sign-in (email address) and your place in your family: straight away.
• If you're the last member of your family: all of the family's pages, photos, activities and invites, from our servers, straight away.
• If others are still in your family: their pages and photos stay for them.
• Everything kept on the device you deleted from.

Crash reports (which never contain photos or notes) are deleted automatically within 90 days. Backups you saved yourself are your files; we can't see or delete them.